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Consequently, the complaint was marked as “unresolved,” and the player’s situation was documented in hopes that the casino might reconsider its approach in the future. Please note that some of these may only be available to players from selected countries. We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. Unfair or predatory rules could be exploited in order to avoid paying out the players’ winnings to them. We’re committed to transparency and helping players make informed decisions.
The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication.
Our team also handles account closure requests and self-exclusion processes with sensitivity and proper procedures. Our account management team assists with profile updates, security settings, and account verification processes. Our email support team can handle document submissions and detailed technical problems. Complex issues like account verification or payment disputes may take hours for complete resolution. We also provide real-time assistance during gameplay if you encounter any difficulties.
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Payment methods
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- The table below shows the casino’s win and withdrawal limitations.
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If you wish to learn what the casino has in store for you, then this review might just be what you were looking for. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. He submitted all required documents, but his proof of bank account was repeatedly rejected, despite providing a daily transaction history. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response.
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To learn everything there is about his exclusive program head on over to the “VIP Levels” tab inside the casino’s menu. Below, we outline the types of offers you might encounter and the terms and conditions that apply. Instead, you’ll find the latest promotions updated regularly at the top of the page. Bottom holds all the relevant casino information and we advise in taking time to understand the T&C prior to engaging in the site’s activities. The portfolio displays just some of the more popular titles so make sure to use the “Search bar” to your advantage.
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That particular problem is a result of the moment when you’ve lately registered at the casino site and you are in the course of getting your account verified. Any additional hold-ups may be down to your casino site operator, payment gateway, or an intermediary. This is because today’s online payment platforms have capacity for split-second money transactions.
At Caspero Casino, the design focuses on ease of use, allowing users to maneuver effortlessly between games and features. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. Stay connected with Caspero Casino News & Reviews for everything you need to know about online gaming.
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No-deposit offers sometimes appear via affiliates, but they’re not a permanent feature and always come with their own terms, so treat them as a nice extra rather than a guarantee. At the moment, Caspero focuses on deposit-based promotions (100% up to $1,500 + 150 free spins + 1 Bonus Crab). For a young brand, Caspero Casino’s transparency here is better than average, but – as always with offshore-licensed casinos – it pays to keep reasonably modest balances in your account and withdraw profits regularly.
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We offer a mobile-responsive browser experience that works perfectly on both iOS and Android devices. You can access our full game library and account features whether you’re using an iPhone or Android device. You can also enjoy instant win games and scratch cards with verified payout percentages. We offer comprehensive game categories including blackjack online, roulette online, baccarat online, and poker online.
Caspero Casino is a crypto – friendly online gaming site which offers a streamlined Casino and Sport betting experience all in one. Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Self-exclusion options range from 24 hours to permanent account closure. We provide comprehensive responsible gaming tools including deposit limits, transaction limits, and reality checks. Cryptocurrency payments receive specialized support with current exchange rates and blockchain confirmation tracking. We support traditional methods like Visa and Mastercard plus modern options including Bitcoin, Ethereum, and Tether.
Verification is required for all withdrawals to comply with gaming regulations. Our withdrawal limits depend on your account status and VIP level. Our cryptocurrency options include Bitcoin, Ethereum, Litecoin, and Tether (USDT).
